The helpline exceeded my expectations. When I was speaking with them to sort out one item's spec I mentioned that I had not received a free tyre. I had obviously got something wrong when submitting my order. Nothing was too much trouble and I received my tyre with a puncture repair kit and a free inner tube. The little things can have an disproportional effect. I really felt that I was a valued customer. Something a lot of companies trot out but PBK make it real.
Great company products and prices. What more can I say.
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