Package delivered to wrong address 2 streets away. No calling card left to say where it was & why the people took it at this other house I have no idea.
Told by customer relations to go & knock on neighbours doors as the package was delivered to the correct address & signed for. Well obviously not, because I don't live two streets away & I am not a man.
Items returned as per "Royal Mail" returns. Still awaiting the refund for the goods returned.
One very dissatisfied customer who won't be using this online site again.
I must add I use online shopping from many retailers & if I am not at home a delivery card is left telling me where the item has been returned to, or which neighbour it has been left with. This is normal Royal Mail procedure where they return it to the depo.
I have never been told to go & check my neighbours don't have it! Especially not two streets away. Absolutely shocking service.
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