I've had the misfortune of having to be subjected to DPS's service on a number of occasions and rarely has it gone without a hiccup. The latest is an order via the largest online retailer that was due for delivery today (15/7/13).
I took a day off work in order to be in to receive a parcel. So I was stuck indoors waiting for a delivery. At 2.30 pm I received a text to say my order wouldn't be coming and they'd deliver the next day. Problem is, I can't just take days off to suit DPD, I don't have a neighbour they can deliver to, a safe place to leave it or an alternative address. I don't see why I should have to go half way across the city to collect from their depot either. They're suppose to be a delivery company and they cannot even do the basics right. They are one of the most frustrating companies I've ever had to deal with.
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