Seamus McLoughlin´s profile

Reviews (1)

DPD UK

Awful service seemingly all the time.

I've had the misfortune of having to be subjected to DPS's service on a number of occasions and rarely has it gone without a hiccup. The latest is an order via the largest online retailer that was due for delivery today (15/7/13).

I took a day off work in order to be in to receive a parcel. So I was stuck indoors waiting for a delivery. At 2.30 pm I received a text to say my order wouldn't be coming and they'd deliver the next day. Problem is, I can't just take days off to suit DPD, I don't have a neighbour they can deliver to, a safe place to leave it or an alternative address. I don't see why I should have to go half way across the city to collect from their depot either. They're suppose to be a delivery company and they cannot even do the basics right. They are one of the most frustrating companies I've ever had to deal with.

15 July 2013

Reply from DPD UK

Hi Seamus,

Sorry you feel this way. I have logged this issue with our customer services team, and they will contact you shortly to resolve this matter.

Kind regards,

Bobby.

Seamus McLoughlin´s profile

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Seamus McLoughlin
Reviewer
1974
United Kingdom

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