Sangeeta Parikh´s profile

Reviews (1)

INFURN.com

Criminals of the first order

When I read this site I see that all are going through the same problem. I'm facing this since the last 3 years. They still haven't returned by money back to me!! I see on the trust pilot that they are saying they have been bought by an investment company and there is a change in management, but everything seems to still be the same!
It's just a gimmick! Do not order or buy anything from them!!!

They should be thrown in jail!

Stopinfurn.com, Trustpilot@99!and Marita Benedikt found this review useful

18 July 2013

Reply from Designfurn LTD (infurn.com)

Hello Sanghita,

Thank you for your review, although we do not agree with your statement that we are criminals.

Having checked your order details, although previously you had sent several emails,
the order was held in abeyance in April this year, due to no communication.

However, when you did subsequently request a callback on 16th July, one of the service agents responded and we, have now also spoken today on the phone.

We discussed your original order items and we have sent you the link for In stock products to see if any suitable chairs available for a quick delivery, which you are considering.

Failing this, and due to the past issues we have informed you that a refund will be arranged as top priority.

Either way you will receive goods, or else be refunded.

You have also agreed to up-date on Trustpilot also. Thank you,

Kind Regards
Valerie - Customer Services Adviser.

Sangeeta Parikh´s profile

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Sangeeta Parikh
Reviewer
United States

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