We took our 2 children age 3 and 6 to our local Halfords in Kirkstall, Leeds to choose bikes. The salesman was very helpful advising us which bikes were the right size for each child and also very helpful in choosing accessories like the helmets. He promised us the bikes all ready built up in two days time (Monday) and so on Monday evening we took 2 very excited children wearing their new cycle helmets to collect their new bikes. On arriving at Halfords they knew nothing about it and informed us the bikes would not be ready until the following day. We couldn't understand it, we had paid in full and the salesman's last words to us was 'see you Monday' - our kids took it very badly and cried all the way home as they'd been promised a drop off at the local park to try them out. Thank you Halfords for that, you may as well have told them that Santa Claus is dead you couldn't have ruined their day any more :-(
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