I have ordered few times from hungry house. They've been alright except couple of times. Ordered chinese and after waiting for nearly 1 hr and a half reveived an email saying the order has been cancelled!! I had hungry friends waiting!! I sent an e- mail saying a phone call would have been apppreciated because not everyone checks their email all the time!! I did not hear anything from hungryhouse!! I did not bother thinking it may be just one off until last week! Order pizza and received email saying it will be late. So i rang the restaurant to cancel who suggested to contact hungryhouse. I emailed hungryhouse and specifically asked them tO acknowledge the email. Once again nothing!! The food did not arrive so I thought everything was cancelled. I checked my account today and the total amount has been debited from my account! I have emailed again for a refund but I know I won't get any reply back as per usual.
I looked at this site and hungryhouse seems to reply here! Hoping that they'll notice this and respond.
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