Mansiri Gurung´s profile

Reviews (1)

Hungryhouse

No answer from hungry house

I have ordered few times from hungry house. They've been alright except couple of times. Ordered chinese and after waiting for nearly 1 hr and a half reveived an email saying the order has been cancelled!! I had hungry friends waiting!! I sent an e- mail saying a phone call would have been apppreciated because not everyone checks their email all the time!! I did not hear anything from hungryhouse!! I did not bother thinking it may be just one off until last week! Order pizza and received email saying it will be late. So i rang the restaurant to cancel who suggested to contact hungryhouse. I emailed hungryhouse and specifically asked them tO acknowledge the email. Once again nothing!! The food did not arrive so I thought everything was cancelled. I checked my account today and the total amount has been debited from my account! I have emailed again for a refund but I know I won't get any reply back as per usual.

I looked at this site and hungryhouse seems to reply here! Hoping that they'll notice this and respond.

18 July 2013

Reply from hungryhouse.co.uk

Dear Mansiri,

We apologise for the delay in responding to your e-mail. Could you please reply to this post with your order number so we could sort this out for you?

Kind regards,
Your hungryhouse team

Mansiri Gurung´s profile

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Mansiri Gurung
Reviewer
1980
Maidstone, United Kingdom

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