Extremely unhappy with this experience. First they e mailed to say there was some details to finalise and that they would try to contact me. NO EFFORT WAS MADE. I ended up calling them (10p a min, grrr), it turned out the first line of my address had been put in twice and they were too stupid to work that out. The guy said everything was fine and the mobile would be delivered the next day. I got an e mail 10 minutes later saying there was another problem, again we had to phone up twice. They claimed the sort code was wrong, however £20 was missing from my available balance. At the end of the call the guy said the phone would be on its way. It eventually arrived 2 days later with no faults. However, i have just checked my bank account today and discovered that they have taken £40 from me instead of the agreed £20 and guess what, their contact me e mail section on the site doesn't cover this issue which only means more money spent waiting for them to answer the phone and get their act together. DO NOT USE.
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