SUSAN CULLEY´s profile

Reviews (1)

Victorian Plumbing

DISASTEROUS EXPERIENCE.

BATHROOM SUITE DELIVERED WITH SMASHED TOILET CYSTERN & SINK.I REFUSED DELIVERY & WAS GIVEN A REFUND.WHAT A WASTE OF TIME!

18 July 2013

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am very sorry to hear your item arrived damaged. It is always disappointing to hear when our couriers have damaged items in transit. Our warehouse do their very best to package all items in the best way possible to prevent any damage but unfortunately sometimes items do become damaged in transit. We are continuously improving all aspects of our service, therefore, your comments have been taken seriously and will help make changes to improve this aspect of our service. We want to be able to prevent this from happening again in future and we are doing all we can to improve this. I sincerely apologise for any inconvenience caused and thank you for your comments. It is very much appreciated.

SUSAN CULLEY´s profile

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SUSAN CULLEY
Reviewer
United Kingdom

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