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INFURN.com

STILL WAITING FOR REFUND ORDER AU-238309 ! THIEVES

I have ordered (ORDER AU-238309) on May 17th and as soon I found out that 4 months for shipping were needed, I canceled the 19th of May, 2 days later (for cancellations within the week, 100% refund is guaranteed). This is a wedding gift and 20 people are involved! Infurn promised for refund on the 6th of June or anyway FOR SURE within one month, that is within the 17th of June. Today is the 17 Th of July, and still no answer, the refund did not come. We want money back otherwise we are going to court!
PLease reply me asap !

Stopinfurn.com, Trustpilot@99!and Marita Benedikt found this review useful

17 July 2013

Reply from Designfurn LTD (infurn.com)

Hello Chiara,

Thank you for your review.

Whilst we do not agree with your name calling, we do acknowledge that your refund is overdue, and for this please accept our apologies.

The customer service agent has already emailed you today, and informed you that we have requested your refund be actioned as a matter of priority and you will receive acknowledgement of this, this week.

Kind regards
Valerie - Customer Services Adviser.

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Chiara
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Italy

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