Simon Wilkins´ profile

Reviews (1)

Opodo

BEWARE NIGHTMARE!!!!! DO NOT USE UNDER ANY CIRCUMSTANCES!!!

Booked flights which needed one airline out and another back to Spain. After booking I needed to change dates. Opodo have a VERY high cost number to call and takes 30-40 mins each time to ansa. So by time you get through that could cost you £100 for the call! They told me they cannot change flights, I had to do that myself on flight company website. So i tried that only to find that i needed log in details to access my flight which Opodo never gave me on the booking details. So I called Opodo back - 30 mins again! they said they couldn't help me - I need to call airline to get loggin! . Opodo gave me Norwegian high cost number - took 20 mins get thru to them. They said Opodo are wrong - the airline cant change - it has to be Opodo! Back to Opodo - and they said no, they cant do it has to be airline! And so after days of calling at high costs I had to let flights go. A very expensive lesson! I will only now book direct with airlines!

DlihnuGun Testosterone RelluMuller found this review useful

Simon Wilkins´ profile

profile image of Simon Wilkins
Simon Wilkins
Reviewer
1962
Harrogate, United Kingdom

About