I felt I was being treated individually by Lee who did our booking. He turned round the quotes for different dates within an hour or so, plus clearly knew the resort so advised us on the best rooms plus answered queries for golf quickly.
One or two errors on the booking confirmations is my only reason for not giving 5* but minor compared to the service we received.
Initially the competitive prices for the bathroom suite and tiles attracted us to Better Bathrooms. The showroom in Warrington is outstanding - so many displays. We were able to see the suite and shower display we wanted. Helpful staff to then help us make sure we had all the right bits.
Delivery happened within a few days. We were informed at each stage and then asked if the delivery date and time were OK for us. Delivered at the time stated.
Unfortunately there was a small missing item and some cracked tiles. No problem. Reported and replace by special delivery within 3 days.
Thank you to you and team for all your efforts since early March. Lump sum and first monthly annuity in my account.
Particular thanks for staying with this over what seems like a protracted period to release the monies from my company pension fund.
Whilst it could have been a frustrating time I just sat back and let you do the work. I was kept informed at every stage with regular phone calls.
Most impressed, and I'll certainly mention MyPensionExpert to friends and colleagues if they are reviewing pension options.
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