from the moment i contacted the age partnership specialist i new that the process of cashing in my pension savings would be easy. geeta was well informed, easy to speak to and not at all pushy.
i was emailed a list of questions to ask my pension provider to see if age partnership could help me and it was their staff that seemed totally misinformed and had no understanding of their own product. once again geeta streered me in the right direction.
I liked the idea of instant figures where i could compare and contrast the financial outcomes of opting for (or not) the different options, e.g. value protection/ escalation/ guarantee periods/ single or joint life benefit. again my pension provider would have done this in writing which would have taken ages.
the whole process has taken little over 1 month, and i know it would have been even quicker if not for the wrong information supplied by my pension provider.
once my paperwork was signed and received back to age partnership i was keep informed regularly on the progress of the conversion.
i am over the moon regarding my dealings with age partnership and will definately recommend their services. Thank you getta kalsi.
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