Animed took the money from my bank account before they had recieved a repeat prescrition for my cats medication. Although it is convenient to have this system set up I do feel that the money should not be taken until Animed have recieved the new prescription and the goods despatched. Also they don't send a reminder for you to get the prescription. On this occasion I was away from home and unable to take my cat to the vet for her check up in order to get the prescrption and it was about a fortnight until I was able to do it. Animed had my money in their bank account for that time. A nice little earner for them; having clients money in advance earning interest for them!!
Apart from that, a good service and the medication arrived quickly after receipt of the prescription.
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