Mr Ray Hobby´s profile

Reviews (2)

Polo-Shirts.co.uk

Good T-shirts - good price - prompt service

before you look anywhere else - look here...!

ProCook

This conscientious customer service will not be bettered...

A problem on a purchase [actually] made 9 years ago was dealt with as if it had been '9 days ago'. The sense of fairness and responsible continuity of purchase more than justified an extension of that purchase - which simply means I bought more items.
The exchange [capably dealt with by Victoria in Customer Services] was clearly based on good business, but also had a sense of good humour and human understanding that went further than 'just dealing with a customer concern'.
The fact that the items were - and ARE - of excellent quality serves to confirm that ProCook are not only an effective company dealing with a good product, but a caring company sincerely dealing with real people.

Mr Ray Hobby´s profile

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Mr Ray Hobby
Reviewer
United Kingdom

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