AWFULL!! sevice will never use very again. I ordered Bosch washing machine waited two weeks for delivery on the delivery day got a phone call from the courier telling me the machine was damaged so it couldn't be delivered! Very did not even contact me after this so I phoned customer services on a fri night at around 10pm as I work shifts. The customer services representative was very rude all I could hear in the background was them trying to order a takeaway! They told me I had been automatically refunded! So I checked they had refunded me for the washing machine and not the delivery charge ! All round Teribal service ! Will only use John Lewis from now on. Joe, Oxford
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.