mr laughlan´s profile

Reviews (2)

Very

NEVER AGAIN!!!!!

AWFULL!! sevice will never use very again. I ordered Bosch washing machine waited two weeks for delivery on the delivery day got a phone call from the courier telling me the machine was damaged so it couldn't be delivered! Very did not even contact me after this so I phoned customer services on a fri night at around 10pm as I work shifts. The customer services representative was very rude all I could hear in the background was them trying to order a takeaway! They told me I had been automatically refunded! So I checked they had refunded me for the washing machine and not the delivery charge ! All round Teribal service ! Will only use John Lewis from now on. Joe, Oxford

12 September 2013

Reply from Very.co.uk

Hi Mr Laughlan,

I sincerely apologise for the service you have received while shopping with us.

If you would like us to look into this further for you regarding the delivery charge, please send us an email at Network@VeryHQ.co.uk.

Many Thanks,

Andy
Very Network Team

ProCook

Fantastic

Great service good quality product would use again

mr laughlan´s profile

profile image of mr laughlan
mr laughlan
Reviewer
United Kingdom

About