I have used this company a few times now and have always been very happy with both the service, reliability and value for money. My one and only gripe is the company's insistence on calling you back after you have placed an order online, this call back is merely a wheeze to try and get you to take out breakdown insurance. I object to this but apart from that I would recommend ao.com to anyone.
Ordered two bedside cabinets. Delivery did not turn up when promised having waited in all day. I was then promised a delivery the next day, I waited in all day and the order did not come. Then at 9pm half of my order appeared. I am still waiting for my second bedside cabinet to arrive. I have no idea when or if this will happen. Customer service was appalling and it looks like I will have to make a claim against my credit card. I will never use this company again and I strongly recommend others avoid them if they want to keep there sanity
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