I ordered a laptop on a Thursday evening clicking a button saying next day delivery, expecting it either Saturday or Monday. Wednesday I contacted asking where it was and they said that they had problems with it but will get collected on Wednesday. next day deliver so expecting it Thursday now with a tracking number at hand it hits 4 pm and so I ring them as it says that its still in the sorting office last night I checked it on Thursday and it says its gone to munich in Germany. so today (Friday) I ring them both up asking what the hell is going on and appenly the posting label was labelled wrong so instead of the being the isle of wight in the uk it is now in a place called nefahrn in munich, in bloody Germany. and now their telling me it will come Tuesday or Wednesday next week. this company is a pathetic company yes there are well known but come on if your well known surely you would offer a better service than this, and not leave a customer just waiting and waiting for a laptop after almost 2 weeks of ordering it, after clicking next day deliver
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