I bought 2 small fans and decided to return them to the West Bromwich store. When I was asked what was wrong with the fans I said they were useless as they gave inadequate cold air even on full settings. I was told I could not get a refund due to the fact I had tried them! After pointing out there was no way to know prior to opening and testing the fans (small and large rooms) I again hit a brick wall (thick one). I then stated the item was not fit for its purpose and the Argos 30 day policy!. After 10 minutes I managed to get a refund. Rude, poor customer services in this store. Avoid this store.
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