I ordered a matress on matress next day.com and paid for it. A few hours later I get a call to say the matress has been discontinued.... I pointed out, well if its been discontinued then why let me order it and take my money! Refund took ages also.
A few days later I went on a different website and found the matress I wanted.... I rang up to order it as I didnt want the same thing happening again, and it turns out that companies end company was matressnextday. I went on 3 different websites where this was the case. So not only had they NOT removed the discontinued item from sale on their website a few days after it had been discontinued, but they still had it showing as available on numerous other sister websites.
I ended up buying my matress from www.relaxbeds.co.uk who had amazing customer service, were very efficient and very quick!
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