Prof Colin Talbot´s profile

Reviews (1)

Heinnie Haynes

Product and service is generally excellent, but let down by supplying depleted cartridge

I bought a %..1 Tacticl pen, which is an excellent product. The service was also good. the only thing that let it down was that the pen cartridge ran dry the 2nd time I tried to use it. I got in total about three sentences out of it before it packed up. Not good.

20 July 2013

Reply from Heinnie Haynes

Many thanks for alerting us to that - I'm sorry to hear about the low ink level.

We have contacted you spearately, and arranged for a replacement refil to be sent today, and will pass your comments on to 5.11.

with best wishes

Prof Colin Talbot´s profile

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Prof Colin Talbot
United States