I purchased a hydronic towel warmer from Hudsonreed and paid through Paypal. Their employees wrote me and told me that they never received my payment. I was also told they were having an internal problem with tracking other clients' payments. I confirmed with Paypal and they assured me that the payment went to [external reference removed] a subsidiary of Hudsonreed. I really needed the warmer but the Hudsonreed employees kept telling me that that did not receive my payment. Anyway, 10 days later Paypal refunded my money. My experience was horrible and I still have to find a towel warmer - just lost 10 days.
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