Mr Graham Clements´ profile

Reviews (1)

IronmongeryDirect

Very fast postage BUT !!

I only ordered 2 window security straps and was charged the best part of £6 which I did not think at the time was excessive BUT most of the weight in the package (which I assume I was charged for) was the catalogue I did not want

21 July 2013

Reply from IronmongeryDirect

Hi Graham,

Thank you for taking the time to provide your feedback regarding the delivery charge.

The cost of the delivery does not depend on the weight of the parcel, it is based on any orders that are under £45 before VAT will incur a delivery charge whatever weight they may be.

If you would like to discuss this further with me, please call me on 0808 168 2828 and I would be happy to talk to you.

Many thanks,
Joyce

Mr Graham Clements´ profile

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Mr Graham Clements
Reviewer
United Kingdom

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