Linh Nguyen´s profile

Reviews (1)

Just Eat

Slow, unhelpful customer service

Believe me don't try new restaurant, or at least don't trust this website. If something go wrong, you will be left starved with the money still gone and they said there's nothing they can do about it. My advice: get yourself up and go buy it, this crap service is unreliable. 3 times in 3 days is enough for my stomach

I see all 5* reviews user has only 1 review and it's for Just-Eat, coincidence? I think instead of writing fake reviews, get your ass up and fix your business. There will be a better, more reliable service than you coming soon. The world expect more nowadays

23 July 2013

Reply from Just-Eat.co.uk

Hello Linh,

I'm sorry to hear about what's happened with the orders you've mentioned.

I'd like to help and see what's actually happened in these 3 cases you are referring too as it doesn't seem like you have spoken to one of our customer agents yet. Can you forward me the details of those orders to the email address below and I'll have a look into them for you.

Also Linh, we don't write our own reviews, all customers are emailed regularly from our subscription list and given the option to review us on trustpilot.

Email: trustpilot@just-eat.co.uk


Regards
Nick

Linh Nguyen´s profile

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Linh Nguyen
Reviewer
1968
Hanoi, United Kingdom

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