I ordered online on Wednesday at 5pm, and included a question in the email. On Thursday at 9.15 am, Lisa rang me to help with my query. She gave me what turned out to be very sound advice, and amended my order accordingly. My order arrived, in pristine condition, at 11.40am on Friday, exactly when the email said it would arrive.
If you have any concerns about online ordering, or you have a question about the products, give Havens a ring. I am extremely pleased with what I bought, and would definitely buy from Havens again. And the Maxwell and Williams china was cheaper here than at any other online site I looked at.
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