Ordered a BBQ which arrived in good time but with no instructions. When phoning I was told I would have to contact Unipart to get them to send the instructions. I pointed out that this company had supplied the BBQ and should therefore chase the instructions for me. I was told ok I will do that and phone you back to let you know what is happening. You've guessed it............ no phone call!!! The instructions arrived a couple of days later by email for me to download and print................ no apology.
So ok we got there in the end but.... could do better.
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