I am absolutely tired of this company, what is worst is that people is still using it. All started 6 months ago, when I brought something from amazon which I wanted to be delivered the next day, been waiting all day, then around 15:30, I checked online, to my surprised, it was saying that an delivery attempt was made and a missed-you card was left. Wait a second, 1. I live in a flat with two rooms, I have a dog, even if you came near the door, that dog will bark until someone told him not to and 2. There was no "I missed you card".
4 months ago, I order something from amazon again, they didn't provide me with a tracking number so I waiting for 2 weeks, then I decided to call Amazon and asked them about my item, they told me that is with city link and they gave ma an order number, after that I called city link, they told me that the driver tried to deliver the item twice, no one was home and cards were left. I told them that there were no cards left. At that point I made a complain on their website regarding this and I kept the email as proof.
3 months ago, I brought something from screwfix, they gave me the tracking number, to my disappointment was city-link. Been waiting for 2 days, wake up around 8 to make sure that I was up before they came, left all the doors open so I can hear the door bell, after 4 hours of waiting, decided to check the website, yet again, the driver tried to deliver the item, no-one was home and a missed-you card was left. I am just 23 years old and my hearing is perfectly fine, there was no doorbell ringing, my dog didn't bark at all except when the mail man came and again, no bloody missed-you card. I made another complain, keeping the emails as proof.
1 moth ago, I brought something from ebay, again city link, 14 days of waiting, no missed you card, another complain.
2 weeks ago, order something from ebay, city link, 14 days of waiting, no missed-you card, not I opened a case from ebay to get the order number so I can make another complain which then I can make a formal complain to the relevant authority.
My suggestion to you, is stop using this company, they are not supposed to be into the delivery business, an unorganized business, don't know who's to blame, the people who hired the drivers or the drivers them self, but clearly there is a big problem with this company and no-one seems to take any action against it.
As a result of this, my orders from amazon has stopped, now I always look for alternative websites, something even finding better deals and from ebay, every time I want to buy an item, I always ask which company they used for delivery, if the name city-linik comes out, then I start looking at other sellers.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.