I have been going back and forth with Hudson reed for months regarding a faulty shower head, the 12" Sunflower shower head to be exact. After months of horrible customer service and getting no where with these people I had to purchase a new one. Way to stand behind the 10 yr warrantee! Then I leave a bad review on this website and they responded to my review saying it wasn't their problem basically. Then almost 3 weeks later I get the following email:
Further to our reponse on Trust PIlot.
We would be pleased to send you the new shower head at our cost of course as a commercial gesture.
Would you be willing to re-visit the review that you left on Trust Pilot?
Please confirm the actual delivery address.
To me that looks like a clear bribe to get me to leave a good review for Hudson Reed. Don't trust the reviews you read on here if they are good, you never know what that customer was given to say something nice. Horrible company, horrible customer service, horrible products!! They need to be shut down! Commercial gesture?? Screw you! What about the damn 10 warrantee listed?! Or standing behind your product for that matter?
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.