I have always found that the customer service is exceptional, the staff are always polite, helpful, and I don't feel like they are selling me something I don't need. (I sometimes feel garages can tell you things they need to do when in fact they don't, but being ignorant about technical car issues I wouldn't know any different). I've never had to wait for my car to be dealt with in branch and their online service I've just used for the first time was quick and easy to use to pre-order tyres. I'd always recommend them.
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