Have had so many issues with Orange. Rude unhelpful staff who NEVER do what they say they are going to do. Promises that are NEVER met. Managers that NEVER call you back as promised.
Also for the last FOUR months they have been looking into a complaint for me as I have made two payments that have never been credited to my account. There complaints team is as bad as the rest if them. No one is calling me to tell me whatnot going on. I'm giving the same information over and over and over again and they still have no idea what they are doing. I was not given a choice the move from Orabge to EE I was just told I had been moved.
This company has obviously gotten to big to fast and now ha no idea how to cope with it.
NEVER use EE. They are expensive and have no idea what they are doing!!
redsesser found this review useful
So after having to deal with a very rude staff member was finally able to talk to someone who listened to me. Took a while to get there but have now had a satisfactory resolution.
Thank you DREAMS for finally understanding my concerns. I now do not have such a bad opinion of your company.
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