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awful rip off worst customer service ever

bought a chain for my sons bmx at a cost off £15 I then asked if he could take the split link out for me witch is at most a 10 second job and was promptly asked for £7.99.when I asked why the charge was so high I was and was told in a very condescending manner "WE ARE A BUISNESS AND WE NEED TO MAKE AS MUCH PROFIT AS WE CAN WE DONT DO ANYTHING FOR FREE AND IF YOU DONT LIKE IT GO SOMEWHERE ELSE" so guess what I did went to my local bike shop who sold me the same chain and fitted it in a friendly manner for a grand total of £10. guys do your self a favour and avoid this place like the plague

Steven Dogues´ profile

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Steven Dogues
Broxburn, United Kingdom