I don't have recent memory of being as disappointed as I am with Currys.
Their call centre is appalling- they can never find a record of any call, installation or anything (!), their staff are rude and terribly unhelpful. Their installation staff are completely useless and say things like: "well, that's just the way it is and we can't do it, innit".
And to add insult to injury, they damaged our carpet when removing our old washing machine.
When I made a complaint, they simply closed the complaint and never followed up.
When I tried to get a refund for a cancelled installation, I had to wait on the phone for a good 20 minutes. Unacceptable.
I am simply appalled at every level of contact I've had with Currys. Never again. I would advise everyone to steer well clear of Currys.
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