izzy´s profile

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Shocking service on both repairs and installation- I will never use Currys again

I don't have recent memory of being as disappointed as I am with Currys.

Their call centre is appalling- they can never find a record of any call, installation or anything (!), their staff are rude and terribly unhelpful. Their installation staff are completely useless and say things like: "well, that's just the way it is and we can't do it, innit".

And to add insult to injury, they damaged our carpet when removing our old washing machine.

When I made a complaint, they simply closed the complaint and never followed up.

When I tried to get a refund for a cancelled installation, I had to wait on the phone for a good 20 minutes. Unacceptable.

I am simply appalled at every level of contact I've had with Currys. Never again. I would advise everyone to steer well clear of Currys.

izzy´s profile

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London, United Kingdom