Carole Lajeunesse´s profile

Reviews (1)

e-Hardware

Nice products

Nice products. Bought interior door handles and furniture for new front door which look great. Only problem that was despite phoning to confirm the number of certain items in an order and being told that they came in pairs, on arrival it was clear that they didn't. Bit frustrating when my initial order was big enough to warrant free postage which I then had to pay to get the missing items despite it being their error.

30 July 2013

Reply from e-Hardware Ltd

Dear Mrs Lajeunesse,
Thank you for your comments, having looked into the problem you incurred it would seem the products you ordered should be sold in pairs I apologise for our error and your postage costs have been reimbursed. Thank you for bringing this to our attention.
Regards,
Amanda Brebner
Customer Services

Carole Lajeunesse´s profile

profile image of Carole Lajeunesse
Carole Lajeunesse
Reviewer
United Kingdom

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