Gamesbasement

dit not deliver and made me jump through hoops to get refund... Which im still waiting for!

Ordered my item at the end of janurary and recieved email informing me that order had been dispatched a day later. order never arrived, and when i contacted Games Basement they told me before i could report it as having not having been delivered i must wait 3 weeks. then when i contacted them again. they told me i needed to print off a missing item form that they would email me and post it to them. i did this and posted it to them. i was then told (next time i contacted them) it must have got lost in the post and i should print off and send another. which i have now done. i am still waiting for my refund and it has been over a month since my order. i have informed Games Basement that if i have not recieved my refund in 2 weeks i will be forced to take legal action!