I remember the days when Play could rival amazon in the UK as often their service and delivery times we're better and they dispatched themselves, these days they rely on third party merchants to deliver all their stock, which quite frankly means they are a lazy money making operation who puts their wallets before customer service, I ordered two things from there one came quickly the other I am still waiting for after 2 weeks. To inconsistent to consider shopping here again.
Play what happened to you!!??
Was let down by this company not once but twice with delivery, they decided to tell me that a product was out of stock after I had ordered it!!! They shouldn't of allowed me to buy it if it wasn't available, secondly another product in this delivery never arrived, then they offered me a voucher and refund because of this I use the voucher on another order and this doesn't arrive either. There is something not quiet right in their warehouse as this can't all be royal mail's fault as their probably likely to blame.
To further frustrate me and to re-instate the fact that iwoot are useless a member of their customer service team contacted me to basically say that they are unwilling to offer me any compensation... utter useless company. Use firebox they are much better
Ellie Norman found this review useful
Spoke to some one from see tickets today and told me in no uncertain terms that she can't do anything about the fact my tickets haven't arrived for the baordmasters festival and she is controlled by the ticketing system that sends them out even though its 5 days until the festival starts, awful customer service would not recommend this company...
I recently ordered a 20 quid shell voucher on this site for 10 pounds, they claimed on their website that it would take no longer than 6 weeks for the fuel voucher to arrive after you submit your request it has now been over two months and after ringing shell about this, they said mighty deals got it wrong and all vouchers get sent out at the end of august so this is over 3 months instead of 6 weeks.
THIS WEBSITE IS A SCAM!!!!!
Further more I coudn't get through to anyone at the customer service department I want answers and a refund but can't get hold of them!!!!
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