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Reviews (1)

Victoria Plumb

Poor quality control by Victoria Plumb means they do not check the items are fit for purpose prior to shipping them out.

Having purchased a number of items from Victoria Plumb, more than half had to be replaced as they had defects . Victoria Plumb replaced the defective items, however these items should never have been shipped. These delays have ended up costing me more money than I expected as i had to pay more to my plumber and bathroom fitter as they were unable to finish the bathroom in the planned time due to the problems with the bathroom items. This whole situation was totally unacceptable just because the items were not quality checked before they were shipped. I do not think I could ever consider using this company again and would not feel confident in recommending it to anyone I knew.

29 July 2013

Reply from www.victoriaplumb.com

Dear Giovanni Rabaiotti

We do apologise for the issues you have experienced with your purchase, a Customer Service Representative will be contacting you in regards to your review.

Kind Regards
Victoria Plumb Customer Service Department

Giovanni rabaiotti´s profile

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Giovanni rabaiotti
Reviewer
United States

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