Pauline Townsend´s profile

Reviews (1)

Bathshop321 Customer Services

quick and easy service!

Fantastic experience buying from Bathshop, was quick + easy to order/pay + delivery was extremely quick!! On the down side, I didn't get a call to arrange a delivery time + was out when my order was delivered and as it was just left on the doorstep for anyone to help themselves to (which has happend before) I wasn't too pleased!!

01 August 2013

Reply from Bathshop321

Hi Pauline,

Thank you for taking the time to review our products and service.

With all small items we use a small parcel courier and we do ask them to inform the customers by text the day there items will be delivered; I am speaking to them today as to why you never received this information.

We all large transactions we use Pallet ways and the logistics team here call the customers and arrange a specific date.

Thanks again Pauline for your custom we really appreciate it and come back and see us soon

Kind regards

David S

Bathshop321 team

Pauline Townsend´s profile

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Pauline Townsend
United States