Went to currys yesterday to attempt to purchase a fridge and a freezer. There was a 10% offer on any fridge and freezer purchased together. Wanted a chest freezer but was told that chest freezers weren't included in the offer. Also, the fridge I wanted wasn't in stock so purchased the chest freezer and decided to order the fridge online. Just by chance, I added the chest freezer I purchased into my basket (along with the fridge) and applied the discount. Guess what! The discount was applied. So, I was misinformed about the offer. This was not just by one staff but two (one of whom looked after the fridge/freezer area)! Rang head office who couldn't care less. Half-hearted apologised and told me that I would need to return the freezer for a refund. So not only was I provided incorrect information, I was responsible for getting the refund as a result of their mistake.
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