Excellent value for money. Excellent service
100% satisfied with CyberPower. I specced up a very expensive system with them and they delivered. Well packed, perfectly constructed and good value at the price.
One small problem (transit damage to a case component) was resolved quickly, by them shipping me out a replacement component which was easy to swap over.
Ordered goods from this company, they shipped but when I examined them I was unhappy with the quality. I sent them back to them under UK Distance Selling Regulations 7 day "cooling off" legislation. They offered a refund but refused to refund their delivery charge or pay for the return postage (both of which under UK law they are obliged to cover). When I politely requested the charges be refunded, an unprofessional semi-literate email littered with punctuation and spelling mistakes was returned where I was accused of "throwing my toys out of my pram" There is no way a company this size is not aware of the law and their obligations, so they obviously just engage in sharp practise like this because in the majority of cases the customer doesn't take it further. End result consumers LOSE out and decent traders LOSE out. Caveat Emptor
Avoid like the plague - there are plenty of other box shifters to choose from out there that understand the importance of customer service as well as price!
Faye Newman found this review useful
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