Matthew Watt´s profile

Reviews (1)

Tons of Tiles Ltd

Good price on products, expensive delivery

Are in the process of re-tilling the bathroom and wanted brick style bevelled edge tiles. Most of this type are quite expensive but Tons of Tiles was the best value for money. However I found the delivery of £30 ish pounds to be horrifically expensive considering there are some many companies that offer free delivery these days. Other than this the turnaround time was good.

I would recommend you at least offer a free/cheaper option for delivery with a longer delivery time.

02 August 2013

Reply from Tons of Tiles Ltd

Hi Matthew,

As explained on our website and delivery information, all our deliveries are made on pallets which are next day as standard and fully insured. This is the only way to transport heavy and breakable goods such as tiles.

We only ever charge what we get charged from the carrier and never make any profit from delivery.

As we keep our prices so low we are unable to offer free delivery such as other companies who may be charging twice the price per square meter.

I hope this goes some way to explaining our delivery charges.

Kind regards,

Tons of Tiles

Matthew Watt´s profile

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Matthew Watt
United Kingdom