My parcel was due yesterday which i paid extra for EXPRESS DELIVERY. No sign of it yet and no contact made to me via email, text or phone to advise of the delay. I don't care if its only a day late, it's now about Principle. I have not had any contact made to me whatsoever and the tracking number provided to me is rubbish.
I will not be letting this go. It's only the start ! Unless i can make contact with Yodel within 24 hours or they contact me i will pursue via legal action to both parties involved. I don't know if my parcel has gone missing but i know it certainly wasn't delivered to my address as i was home ALLLLL DAY ! THEIR COMMUNICATION IS DIABOLICAL !!!
I know i'm not the first to experience the worst courier company by far, BUT i know I won't be the last either. My sympathy to those who have yet to experience the true nature of their inadequate service.
To Yodel, i expect an URGENT UPDATE as to the whereabouts of my parcel which i have purchased regardless how big or small.
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