My parcel was due yesterday which i paid extra for EXPRESS DELIVERY. No sign of it yet and no contact made to me via email, text or phone to advise of the delay. I don't care if its only a day late, it's now about Principle. I have not had any contact made to me whatsoever and the tracking number provided to me is rubbish.
I will not be letting this go. It's only the start ! Unless i can make contact with Yodel within 24 hours or they contact me i will pursue via legal action to both parties involved. I don't know if my parcel has gone missing but i know it certainly wasn't delivered to my address as i was home ALLLLL DAY ! THEIR COMMUNICATION IS DIABOLICAL !!!
I know i'm not the first to experience the worst courier company by far, BUT i know I won't be the last either. My sympathy to those who have yet to experience the true nature of their inadequate service.
To Yodel, i expect an URGENT UPDATE as to the whereabouts of my parcel which i have purchased regardless how big or small.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.