I ordered my contacts in January, being told they would ship in 3-5 days, and that I would receive a notification. After two weeks, I e-mailed, asking about it. The customer service reps only answer e-mails sporadically. After several more weeks and e-mails, I gave up completely and went and bought contacts elsewhere, asking LensPlanet to refund my order. The next day (it is now MARCH), my contacts came. The amount you save is not nearly enough to justify the wait and frustration. Avoid this company! I rarely take the time to review anything, much less negatively, but I want to warn as many people as possible about the ridiculous joke this company is.
Tom Schaefer found this review useful
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