I ordered the Sealy small motorcycle shelter, as the price here was very competitive.
Communications were good and it arrived on time, which was very quick in fact, practically next day I think.
I was appreciative of this as I needed to press on and assemble it before my new bike came.
I did notice the shelter itself had one spring clip missing out of about a dozen. More a manufacturer error than a re-seller error, so I couldn’t really knock it down to 4 stars fairly.
I did have a minor worry at first when I opened up the package.
It came in a long thin box. On opening that there was another one. Nice, double wrapped I though.
Rummaged through the bars, no actual cover!
Ah wait, there it is, in the outer skin, under the inner box. Phew!
All in, very pleased with the service.
I was dubious about buying a fit essential item like a helmet online, but the reviews on the returns standard eased my mind.
I think I ordered Friday and it came today, Monday.
Helmet came in a stout outer box, with the actual helmet retail box inside, packed with that cardboard stuff that is shredded like a wig.
Opening the lid of the outer carton you are immediately presented with a written instruction about the return policy, which can save you messing up by taking tags off etc.
Helmet retail package was perfect, if dusty from the cardboard packing. Helmet looks perfect and flawless.
I never used this company before, but I do hope I can find a jacket and trousers from them too, and clothes and helmet the right colours for my girlfriend, as on my first purchase with them I am very pleased.
It's worth noting I am very particular and critical, so I don't say that lightly and casually.
Keep it up guys, reputation is everything.
PS. Forgot to mention that the website, particularly for helmets is excellent with the 360 views. A couple didn't have it, but the images are well taken, with a couple of octagons, which is good kit.
Also, as a first time buyer I was pleased to be able to ship to work. Not being able to is a deal breaker for me.
Email communications were good too.
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