i made a mistake of taking out a contract back in may but due to poor signal i returned the phone within 7 days, i had to phone many time to see if they cancelled my contract bu after month they told me they not received the phone, luckily i had my proof of posting, orange took money out of my account which they wont return due to dialaphone didn't inform them that i return the phone n cancelled the contract, im still waiting for my refund 3 months later,
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