Albert´s profile

Reviews (2)

Blackcircles.com

First class, from start to finish

After a terrible experience with Tyreshopper we opted for Blackcircles and will definitely use them again. Ordering, price, communication and supply were all faultless. The fitting centre we used provided excellent service - a great reflection on Blackcircles.

Tyre Shopper

Hopeless service, Hopeless communication

Ordered 2 tyres on 23/07/2013 and received a confirmation e-mail with a fitting on the morning of 27/07/2013. Drove 30 miles round trip to get them fitted. Garage had no paperwork or tyres and when they phoned Tyre Shopper were told they were out of stock and wouldn't be in for weeks. Garage would cost extra £60 minimum for what they had in stock. Order was cancelled by staff at Garage and confirmed by e-mail from me but so far nothing back from Tyre Shopper except an e-mail looking for feedback!!!

22 August 2013

Reply from Tyre Shopper

Dear Albert,

We apologise for the inconvenience that has been caused.

On rare occasions the tyres are not delivered on time, on most occasions they are.

We do apologise that this was one of those times.

Tyre Shopper Customer Service

Albert´s profile

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Albert
Reviewer
United Kingdom

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