Pre-ordered alot of games amounting to £234+. Spoke to "Tim" who told me they can only refund via the method they was paid (PayPal) but I was banned off of there for no reason of my own fault (why hasn't PayPal banned JOAG?) I had not received a few products so sent another email and someone named "Lee" gave a refund of £63 to my bank account which atm seems amazing looking at some other stories.
I then asked for the rest of the pre-orders to get refunded and got a reply from Tim again saying that it was a mistake and that I shouldn't have received that refund (?) and that they'd only be able to refund me via PayPal again but it had been passed the 60 days.
Rung up trading standards and a company has 30 days of product release date to offer a refund and they are right in doing so via the original payment method and that it is up to them if they refund another way. I have to and will be contacting Trading standards again for the rest of my £234 and advise others to do the same as I hate scammers.
There website is currently down now and will probably not be back up for awhile. Complete scam artists and hopefully legal action will get the money back.
I took note of there info incase anyone else is looking for it and can not get it due to site being down :
Jack of all games ltd
4 Copthall House
Telephone Order 02476170227
Company No : 06458480
VAT Registration : 9452721 18
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