George Swadling´s profile

Reviews (2)

Interlink Express

Uncontactable

I have taken the day off work to await delivery of my parcel. I received a text telling me it will be delivered in the next ten minutes, and then ten minutes later a text saying delivery had failed because 'nobody was in to receive the parcel' . In all this time I hadn't strayed more than 5m from my front door. I can only assume the delivery driver didn't want to get his hair wet in the rain. So then I try to contact Interlink. But as far as I can tell they don't speak to humans, there is only a computer which eventually hung up on me when I fail to blame myself for the problem. And this all behind a premium rate phone number! Very poor indeed!

05 November 2013

Reply from Interlink Express

Hi George,

Sorry to hear this has been your experience. If you visit the following page - http://www.interlinkexpress.com/content/how-can-we-help/how_can_we_help.jsp - and then select 'Find My Local Depot', you'll be able to find the contact details of your local depot.

Alternatively, if you want a customer service agent to contact you, please email socialmedia@interlinkexpress.com with your phone number, and they'll call you shortly.

Kind regards,

Bobby.

Wemoto

Excellent Customer Service and Prompt deivery

I have bought a number of parts from my bike from Wemoto, in all cases these parts have been delivered promptly.

In one case I had a problem with a part, Wemoto were very helpful on the phone and sent a replacement immediately.

I would very much recommend!

George Swadling´s profile

profile image of George Swadling
George Swadling
Reviewer
1984
London, United Kingdom

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