I would not use them again purely because in this day and age there is no excuse for not processing and sending an order out in just one or two days following the order instead of 14 days especially as there are so many other companies to choose from out there. To charge extra for slightly faster processing is not good business practice.
Also communication only followed when a query was placed. To be fair the product was good and well packaged and they did respond quickly to queries. However as I say I won't be rushing back!
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