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Reviews (1)


Appauling organisation with appauling service

Do not go to Wickes Christchurch. We have had an awful experience. Their product knowledge is zero. Once they had our £5500 they did not want to know as the installation is carried out by sub-contractors - in this case - Perfect Fit - cowboys by any other name. Every possible thing that could have gone wrong has, delivery was never ever received on time, old bathroom in front garden for a month, most of the fittings damaged including all the tiles, no survey carried out so we had to re-design, door and surround damaged by installer to an extent that we have had to replace, Sean at Wickes never advised or helped or carried out home survey, their follow up customer care is non existent. The installation started in July 2010, it is March 2011 and is still not complete due to the shower that still does not work. To make matters worse still, both Wickes and Perfect Fit have blatantly lied to us. It is incredible that an organisation can behave in such a way. We have gone to Watchdog it is that bad.

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R Bowen
Female, 1967
Lymington, United Kingdom