I sent a Blackberry curve 8520 to this company with an offer of £54.15. I received the freepost bag which I sent with the phone. After 7 days I received an email stating they had not received my phone so I phoned up the mobile network company and had the phone barred through fear that someone had stolen it. I then treceived an email stating they had received my phone but it did not meet there criteria because the phone was blocked. I printed out their report and sure enough the only thing on the sheet that did not pass was the phone was blocked. I then phoned the network company up and had the phone un-barred. I have now received another email stating that the phone has now not met our criteria because of water damage to the battery and a revised offer of £49.00. Why was the water damage not picked up on the first examination. Now I'm accepting the offer as it is still £9.00 more than another company is offering but there is something dishonest about this company. Put it this way if I don't get the money by the end of this week being 10th March 2013 then the phone is getting barred and I'm prepared to lose the phone just to p*"% this company off.
I did receive my money before the 10th March 2013, can't help feeling that maybe it was because of this review. All I can say is, if you intend to use this company and your sending an expensive phone don't use the free post service, send it signed for. And Bozowi improve your customer service, actually call back your customer when you say you will. You must strive to reach 5 stars from every customer in all the 10 years I have been in business I have never had one complaint.
Max Corderoy found this review useful
Does the job what I wanted it for. It will be indoors most of the time so should last a lot longer, fading and stuff. Like the fact that it is plastic this will minimise the rust aspect. Could be thicker plastic alround but then it would be alot more than £75.00.
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