Placed the order on Dec.4,however they shipped my order on Dec.17.
and i've been waiting for my package which has never arrived.
had to contact them few times during the whole time.
all i got the answer from them were like,[it's only 17 working day],[it's only 23 working days].
so today i sent a email again,cuz it's been over 30 days.
and i got the same answer again,[it's only 25th working day].
how the hack it's only 25th working days?! since they shipped my order on Dec.17.
so i told the customer service,today for sure is over 28 working days!!
then now what,they told me i gotta wait for another 2 weeks working day,to get the answer of where's my package from Royal Mail.
this is ridiculous!
im guessing once i get the answer of where's my package (which is obviously gone missing),then i gotta wait for another 2 weeks to get the refund huh?
AWFUL CUSTOMER SERVICE & ORDER PROCESS!
WARNING:be careful if you are buying the items that LOOKS like VINTAGE from this website.
I have placed the order of MILITARY CAMO FLECKTARN SHIRT which it doesn't say it's a VINTAGE item.
i order 2 different size of this jacket,got it return 2 times,i had 3 of jackets in hand by exchange,all of them weren't in right condition.
first time i got the jacket was stinks,worn,pen ink leaked,so i returned it and got the exchange.
Second time i got another size of the jacket plus the one i have return to exchange before,and they have weird pen mark on the label,one has sizing on the label,another doesn't have,and compare 2 jackets,totally different color,one looks like washed many times,and there's some weird stitch.
i asked them why the quality so bad,they said it's vintage item (but it doesn't say anything about vintage on the website,otherwise i wo),so it could be worn,and no quality control or perfect condition.
the whole shopping process has been over a month now since i placed my first order,and still not getting the items that what i expected or what it suppose to be.
so it just end up im going return the item and get the refund,it's pain in the ass to deal with this company.
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